We will offer thirty days refund guarantee based on resolution of original issue for rates Custom Technical support (Multiple Devices + product key activation), and for plans that are of 1 year, Six months or 3 Months we'll provide the customer with seven days refund guarantee if the customer's initial issue isn't fixed.

REFUND AMOUNT:

You will receive partial refund for any charges build to your account depending on the amount of your time left in your subscription period. A minimum of $99.99 would be deducted for every computer per year subscription at the time of cancellation for one year, Six Month or 3 Months plan. A minimum of $49.99 just in case of incident primarily based support (One-Time Fix) if at least one of your problems has been successfully resolved.

If one or more problems are fixed and customer still needs refund of his/her amount before time period mentioned in the agreement then partial refund will be done, after subtracting the service charge on fixed problems.There will be a cancellation fee which will be applicable to any or every refund that tech Support for Sterotech Technology will be issuing to customer.

If in any state of affairs, wherever you call your credit card company before asking for a refund from us, it may hamper the service contract or services that you simply might need in future. thus we'd recommend you to email us at info@sterotech.com, and we will definitely take care of your issue or will issue the refund accordingly.